Welcome to the Confident Computing Website!

My name is Karen Strauss. I am a computer coach, technology consultant, and troubleshooter. My first computer related job was over twenty years ago at Radio Shack selling personal computers to the general public. The world of computing has come a long way since then!

While working for Tandy Computers, I could feel that computers were going to make a major change in our lives. Since then, I have been involved in teaching people how to be more confident working with computers. I have worked at major corporations like Campbell’s Soup, Scott Paper, and Comcast. Today, most of my current work is with individuals on a one-on-one basis, small businesses, and non-profit organizations. I also do special group projects for larger organizations such as customer relationship management (CRM) for the pharmaceutical industry.

My specialty is working with adults who did not grow up with this technology — mostly baby boomers and senior citizens. If you’re used to doing things one way for the last thirty years, you know it’s hard to make a change. I help old dogs learn new tricks about all things computer related!

Coaching Sessions:

Schedule a Coaching Session so we can work one-on-one together. Learn and master popular computer programs such as: Mac OSX, Microsoft XP, Microsoft Vista, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Quicken, QuickBooks, plus many more. I work with students of skill levels!

Technical Sessions:

Schedule a Technical Session to work through all of your technical issues. Install a new computer, find the right system for you, update hardware and software, connect to the Internet, configure a wireless network, update your hardware, and much more!

Troubleshooting Sessions:

Schedule a Troubleshooting Session to see why your computer is acting funny! I can troubleshoot almost any problem and will have you back on your feet as soon as possible. Don’t spend another second on the phone with those dreadful call centers!

Technology can improve our lives in ways we couldn’t even imagine, but sometimes you need a person to walk you through it. I am here for you! Together we’ll learn new skills, troubleshoot problems, and use technology to better our lives!

Contact Me:

Telephone: (610) 660-8160
Email: Karen@confidentcomputing.com
Mailing Address: Main Street Technology, PO Box 97, Narberth, PA 19072